Gdansk Airport - guide for passengers
Updated: Nov 8
If you are planning a trip from or to Gdańsk, this article is for you. We have prepared a guide for you in which you will find all the necessary information about the airport in Gdańsk - one of the most important and modern airports in Poland, which serves over 5 million passengers a year.
We will tell you how to pack in accordance with the rules, how to get to the airport comfortably and safely, how to check in and security check efficiently and without stress, how to move around the airport, what services you will find at the airport and how to book a transfer from the airport to the hotel or how to get to the airport so as to be on time.
Airport Gdańsk Odloty - advice for those who fly from Gdańsk
If you are flying out of Gdansk soon, this text is for you. We will provide you with some tips on how to prepare for departure from Gdańsk Airport - one of the most important and modern airports in Poland, which serves over 5 million passengers a year.
You will learn how to plan your time before departure, how to pack in accordance with the rules, how to get to the airport comfortably and safely, how to pass check-in and security check efficiently and without stress, what services you will find at the airport and how to spend time before departure.
The airport in Gdańsk Rębiechowo is located approximately 16 km from the city center and is easily accessible both by car and public transport. The airport has two passenger terminals, T1 and T2, which are connected to each other.
At the airport you will find many amenities for passengers, such as a VIP lounge, fast track, conference room, shops, restaurants, information desks, wifi, etc. Gdansk Airport offers connections to many destinations in Europe and the world, both regular and charter .
A short list of how to plan your departure from the airport:
Check your flight: on the airport website or on the information boards at the airport you will find out about the time of the scheduled departure, possible delays or cancellations
Pack according to the rules for hand and checked baggage, avoid items prohibited for transport
Arrive at the airport in advance, preferably around 1-2 hours before departure, "outside Shengen preferably 2-3 hours" use one of the public transport options or airport parking
Check in online on your airline's website or at the airport's self-service or brick-and-mortar check-in counters
Go through security and border control, remember about restrictions on liquids, aerosols and gels and travel documents
Take advantage of the services at the airport while waiting for the gates to open, such as the VIP lounge, fast track, conference room, shops, restaurants, information desks, wifi, etc.
Keep up-to-date on information boards or listen to announcements about your flight.
Go to your departure gate and wait to board the plane
Gdańsk Arrivals Airport - a few tips for arriving passengers
If you have just arrived or will arrive in Gdansk by plane, then this part of the article is for you. We have prepared some tips on how to make your stay at Gdansk Airport pleasant and hassle-free.
You will learn how to pick up your luggage quickly and easily, how to pass border and customs control, how to use services at the airport and how to get to the city center or any other destination.
Here is a short list of activities you will do upon arrival at the airport:
After landing, the flight crew will inform you when you can safely leave the plane, the way from the plane to the arrivals hall can be on foot on the airport apron, through the passenger arm, by airport bus. Observe the information and listen to the airport staff.
Collect your luggage from the baggage belt, check the belt number on the monitors or information boards
Go through border and customs control, remember about your travel documents and customs declaration "this applies to passengers arriving from outside Schengen"
Observing the information boards, head to the outside area of the arrivals hall, after leaving the security area to the general access area, a driver with a welcome card will be waiting for you.
If you do not have a pre-booked taxi transfer, you can use several options, on the left side of the building there are car rental offices, at the very end of the building on the left side there are stairs leading to the train stop, after leaving the building on the right side you have an official taxi rank or next bus stop.
Drive to the city center or other destination, use one of the public transport options, or collect your car from the airport parking lot
Transport to/from the airport in Gdansk
Airport Lech Wałęsa in Gdańsk Rębiechowo is perfectly connected with the city center and other towns in the region. You can choose from a variety of public transport options to get you to and from the airport quickly and conveniently.
Whether you are traveling alone, with your family or in a group, you will find the right means of transport for you. The International Airport in Gdańsk Rębiechowo also offers the possibility of parking on the premises of the airport or near the airport if you prefer to travel by your own car.
Bus transport: You can use the city buses ZTM Gdańsk, running on four lines: 110, 120, 122, 210 and night N3. Buses stop at the T1 terminal and provide connections with the center of Gdańsk, Sopot and other districts of Gdańsk. Tickets can be purchased from ticket machines or from the driver.
Rail transport: You can take the trains of the Pomeranian Metropolitan Railway, which run on four routes: Gdańsk Airport - Gdynia Główna, Gdańsk Airport - Kartuzy, Gdańsk Airport - Kościerzyna and Gdańsk Airport - Gdańsk. Trains stop at the Gdańsk Airport - Gdańsk stop, which it is connected to the T2 terminal by a footbridge. Tickets can be purchased from the ticket machine on the platform or from the train manager.
Taxi: You can order a taxi from the official partner of the airport - Neptun Taxi. Taxis wait in front of the T2 terminal and offer fixed fares to selected destinations. You can also order a taxi by phone or mobile application. The cost of a taxi to the center is about PLN 70-90
Car parks: You can park your car in one of the seven car parks within or near the airport. Car parks vary in price and distance from the terminal. You can also book a parking space online.
Transport offered by specialized companies: You can use the services of companies dealing with airport and hotel transfers. These companies offer comfortable and safe journeys to your chosen destination. Unlike Taxis, these companies have specialized large cars and the service is more focused on comprehensive help during transport. The cost of the airport transfer to the hotel in the center is about PLN 100-120
Lost luggage at the airport - what to do when your suitcase has not arrived?
If you have not received your baggage upon arrival (the baggage did not arrive with you on board the aircraft), you must immediately report it to the Baggage Claims Agent.
To do this, you will need:
boarding passes from your trip
baggage tag(s) - as proof that you have checked in your baggage
The agent will ask you to provide some basic information that will help identify your baggage (and thus speed up its recovery):
type of luggage,
whether the luggage had additional markings (e.g. additional name tag, distinguishing elements)
The agent may also ask you what was in your luggage. If the baggage tag affixed at check-in is lost from your baggage, comparing the contents is one way to find your baggage. Other important details:
baggage delivery address (note that not all airlines offer baggage delivery to you),
After submitting the application, you will also receive a confirmation of the so-called PIR (Property Irregularity Report), where you will find e.g. case number and telephone number to the Luggage Claims Section.
Some airlines also have special apology letters for passengers that are handed out by the Baggage Claims Agent after a claim has been made.
At Gdańsk Airport, the offices of the Baggage Claims Section are located in the arrivals hall on the left side looking towards the exit to the general area.
To contact the office from outside, you can use the telephone on the wall, which automatically connects to the office when you pick up the handset.
The office is located on the right side of the exit from the arrivals hall in the public area of the Terminal. Behind the passenger information desk.
Please note that if you have any problems with your baggage (damaged/missing baggage or missing items), you must report it immediately upon arrival
Contact to the Lost Luggage Office:
Lost Luggage Office - LS Airport Services
st. Słowackiego 210A (Terminal T-2)
phone +48 885 680 346
flights: PLL LOT, EnterAir, SkyExpress, Nouvelair, Corendon Airlines, Wideroe
Lost Luggage Office - Welcome Airport Services
Słowackiego 210A (Terminal T-2)
phone +48 734 102 688
flights: Finnair, KLM, Lufthansa, Swiss, SAS, Norwegian, Eurowings, Ryanair, Buzz, Wizz Air, Onur Air, Sun Express, Smartwings, Freebird, Pegasus, Blue Panorama