Maritime Crew Change & Offshore Transport Services
In maritime logistics, a crew change is much more than simple passenger transport – it is a precision operation where every minute counts and a deep knowledge of port procedures is essential.
We offer dedicated transport for seafarers and offshore personnel for Shipowners, Manning Agencies, and Crewing companies, providing certainty that your crew will reach the vessel safely and perfectly on time.
The Key Role of Transport in the Crew Change Process
Efficient land logistics form the backbone of every maritime operation. Even the slightest delay on the road can disrupt a meticulously planned port schedule.
That is why our approach is built on iron discipline and continuous monitoring. We operate so that transport becomes the least stressful part of the entire puzzle.
Why Punctuality and Logistical Coordination Matter
In this industry, time is literally money. A delay in land transport risks missing a mooring window or a crucial flight, generating massive costs for the shipowner.
This is precisely why our dispatch team monitors flight statuses and vessel positions (ETA) 24/7, dynamically adjusting vehicle arrival times to the actual operational situation. In doing so, we minimize the risk of costly downtime, ensuring a smooth "signing on/off" process.
Cooperation with Shipping Agencies and Shipowners
We act as a natural extension of the Port Agent’s arm. We are perfectly familiar with the specifics of maritime documentation – from Crew Lists to Letters of Guarantee – and we understand the dynamics of operational departments.
You receive full real-time status reporting from us, starting from the moment the seafarer is picked up at the airport until confirmation of their safe boarding at the gangway.
Seafarer Transfers to Ports and Airports
We provide comprehensive support for both ends of the seafarer’s journey, combining land transport with the requirements of restricted zones and tight flight schedules.
As a result, the agency does not have to worry about the "last mile," knowing the passenger is in good hands at every stage.
Transfers to Key Seaports in Poland and Europe
We operate regular transport routes connecting crewing centers with the most important maritime hubs. Our network includes:
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Ports in Poland: Gdańsk (including Naftoport, DCT), Gdynia, Szczecin, Police, Świnoujście.
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Ports in Europe: Hamburg, Rostock, Bremerhaven, Rotterdam, Antwerp.
Crucially, our drivers hold permanent port passes and authorizations to enter restricted access areas (ISPS). This is a key advantage that allows us to provide a "Gangway Service" standard.
We deliver the passenger and their heavy luggage directly to the ship's side, eliminating the exhausting need to navigate vast terminals on foot.
Airport Transfers Aligned with Flight Schedules
Synchronizing land transport with flight departures is the foundation of our work. We provide transfers to major aviation hubs that serve as gateways for seafarers:
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Tricity: Gdańsk Lech Wałęsa Airport (GDN).
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Central Poland: Warsaw Chopin Airport (WAW) and Modlin (WMI).
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West: Szczecin-Goleniów Airport (SZZ) and Berlin Brandenburg (BER).
Our standard includes full "Meet & Greet" support. The driver waits for the crew in the arrivals hall with a clear sign (name or vessel name) and assists with luggage.
Most importantly, we account for check-in requirements, planning the route so the crew reaches the gate without unnecessary stress, even during peak hours.
How the Door-to-Door System Works in Seafarer Transport
We provide comprehensive service in a "door-to-door" – or more accurately, "gangway-to-door" – model. We pick up the seafarer from their home anywhere in the country and take them directly to the ship.
This removes the burden of organizing troublesome transfers or local transport from the Agency, as we take full responsibility for the logistics along the entire route.
Flexibility and Quality of Transport Services
The unique nature of the maritime industry demands a level of flexibility that standard transport companies simply cannot provide.
We are fully prepared for unexpected turns of events and last-minute changes of plan.
Adapting to Changing Conditions and Client Needs
Storms, fog, or cargo handling delays are part of daily life in this business. Our operations office works 24 hours a day, 365 days a year – including public holidays.
We are ready to react immediately to any schedule change, guaranteeing vehicle availability even in the most challenging situations.
Punctuality and Reliability as a Service Standard
We utilize time buffers and real-time traffic analysis to guarantee on-time arrival at the muster point.
For transport to helicopter terminals (offshore), we strictly adhere to check-in windows, knowing that the helicopter waits for no one.
Travel Comfort on Long-Distance Routes
We handle international assignments, such as transporting seafarers from Ukraine to Western European ports.
We ensure regular breaks and passenger comfort, so that a long journey by land is not a burden after the hardships of working at sea.
The best transport services for sailors, service technicians and wind farm workers
Comfort and Safety in Seafarer and Offshore Personnel Transport
A journey following a multi-month contract, or one heading toward it, requires the right conditions.
We focus on a fleet and personnel that guarantee not only safety but also the opportunity for recovery during the drive.
We know that a fatigued crew is a risk to the vessel; therefore, we prioritize their rest while still on land.
A Fleet of Modern Vehicles for Long-Distance Routes
Seafarers travel with significant amounts of luggage, often exceeding 40-50 kg per person.
Our fleet consists of modern Estate (Station Wagon), Van, and Minibus vehicles with expanded luggage capacity to accommodate any load.
Air conditioning and Wi-Fi access come as standard, allowing the crew to contact their families immediately upon landing—a factor of immense importance for their mental well-being.
Driver Qualifications
We employ drivers who are intimately familiar with the topography of ports and terminals, such as Baltic Hub, BCT, or Naftoport.
Our staff is trained in port safety regulations and ISPS procedures. They are also proficient in English, which greatly facilitates communication with international crews and eliminates language barriers during transfer.
Individual and Group Employee Transport
Whether you require transport for a single officer or a full crew change, we scale the means of transport to the operation, optimizing both costs and logistics.
Individual Transfers for Seafarers and Officers
For Captains, Chief Engineers, Superintendents, and Inspectors, we offer premium Business/VIP standard transport. We ensure full discretion and comfortable working conditions during the journey.
We are also open to additional stops, such as visits to occupational medicine physicians, currency exchanges, or shops, to settle essential matters before boarding.
Group Crew Transfers by Minibus and Van
For full Crew Changes, we provide high-capacity minibuses (8-20 seats) that easily accommodate the entire group along with oversized luggage and work equipment.
Group logistics is an excellent way to optimize transport costs while maintaining high passenger comfort.
B2B Cooperation with the Maritime Industry
We understand the financial and operational mechanisms governing shipping; therefore, our billing models are tailored to the industry's specifics, simplifying life for our partners' accounting departments.
Solutions for Shipping Agencies and Crewing Companies
We offer transparent cooperation terms, including collective invoicing and deferred payment dates.
We enable multi-currency settlements (PLN/EUR/USD), fully adapted to shipowners' accounting requirements and Disbursement Accounts. This makes payment processing simple and trouble-free.
Services for Shipowners
We execute direct contracts for Shipowners and Ship Managers. Our services are fully compliant with the Maritime Labour Convention (MLC 2006) regarding the transport and repatriation of seafarers, guaranteeing legality and the highest social standards.
Specifics of Offshore Sector Cooperation
We have extensive experience serving the Oil & Gas and Offshore Wind sectors.
Our drivers are familiar with the specific requirements of helicopter terminals—from the ban on hard-shell suitcases to weight limits and security procedures—ensuring seamless transfer for workers to drilling rigs and installation vessels.
Additional Services and Destinations
Our offer goes beyond standard crew change procedures, including support for private and formal situations that are an inherent part of a seafarer's life.
Transport for Seafarers' Families to Ports
We organize private transfers for families visiting seafarers in ports during vessel stays.
We also assist with formal matters related to registering guests for port entry, ensuring the visit from loved ones proceeds without unnecessary bureaucratic complications.
Supported Port and Airport Locations
We are present at all strategic transport hubs, providing full logistical coverage:
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Ports: Gdańsk (DTC, Naftoport), Gdynia (BCT, GCT), Szczecin, Police, Świnoujście, Hamburg, Bremerhaven.
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Airports: GDN, WAW/WMI, BER, SZZ.
Visa and Immigration Process Support
We support visa and immigration processes, lifting the burden from the Master or Agent.
Our drivers assist with transporting passports to the Border Guard (face-check) and with "OK to Board" procedures, which are crucial for the efficient transfer of non-Schengen seafarers.
FAQ – Frequently Asked Questions: Seafarer Transport & Crew Change Logistics
Below you will find specific answers regarding procedures, fleet, and cooperation rules in maritime transport. This is a knowledge compendium for operational departments and port agents.
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Who is this transport offer for?: We provide B2B services for Shipowners, Shipping Agencies, Crewing companies, and the Offshore sector.
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Do you handle international transport?: Yes, we provide transfers from airports and seafarers' homes to all key ports in Poland and Western Europe (e.g., Hamburg, Rotterdam).
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Do drivers have port access permits?: Yes, our drivers hold permanent passes and ISPS authorizations, enabling "Gangway Service" directly to the ship's side.
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What vehicles are in your fleet?: We operate Estates (Station Wagons), Vans, and Buses (up to 20 seats), all equipped with expanded luggage space and air conditioning.
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How much luggage can one seafarer bring?: Our vehicles are adapted for large amounts of gear; we standardly account for 40–50 kg of luggage per person.
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Do the drivers speak English?: Yes, communicative English is a standard requirement for our drivers to facilitate the handling of international crews.
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How do you react to ship or flight delays?: Our operations office monitors vessel ETAs and flight statuses 24/7, dynamically adjusting pickup times without charging unnecessary standby fees.
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Do you offer premium transport for officers?: Yes, we provide VIP/Business transfers for Captains and Officers, including the option for additional stops (e.g., medical appointments, shopping).
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Do you handle crew changes for offshore platforms?: Yes, we are familiar with the specific requirements of helicopter terminals (weight limits, soft bags) and strictly adhere to check-in windows.
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Do you assist with visa matters?: Our drivers assist with "OK to Board" procedures and the transport of passports to the Border Guard (face-checks).
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What are the financial settlement terms?: We offer collective invoicing, deferred payment terms, and multi-currency settlements (PLN, EUR, USD) in accordance with Disbursement Account requirements.
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Is transport for seafarers' families possible?: Yes, we organize private transfers for families and provide support in obtaining port entry passes.
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Is there internet access in the vehicles?: Yes, we provide passengers with free Wi-Fi, allowing them to contact loved ones as soon as they enter the vehicle.
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Which airports do you serve most often?: We run transfers to and from airports in Gdańsk (GDN), Warsaw (WAW/WMI), Berlin (BER), and Szczecin (SZZ).
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Is the service available on holidays?: Yes, our office and fleet operate continuously: 24 hours a day, 365 days a year.