Who is this transport service for?

B2B services for shipowners, shipping agencies, crewing companies, and the offshore sector.

Do you provide international transport?

Yes. Transfers from airports and seafarers’ homes to major ports in Poland and Western Europe (e.g., Hamburg, Rotterdam).

Do your drivers have port access (ISPS)?

Yes. Permanent port passes and ISPS authorization—enabling “gangway service” directly to the vessel.

What vehicles are in your fleet?

Estate cars, vans, and minibuses/coaches up to 20 seats; air conditioning and large luggage capacity.

How much luggage can one seafarer take?

Typically 40–50 kg per person; vehicles adapted for larger luggage and equipment.

Do drivers speak English?

Yes, conversational English is a standard requirement to support international crews.

How do you handle flight or vessel delays?

24/7 monitoring and dynamic pickup adjustments without unnecessary waiting charges.

Do you offer premium transport for officers?

Yes. VIP/business transfers for captains and officers, including optional extra stops (e.g., medical visits, shopping).

Do you handle crew changes for offshore platforms?

Yes. We follow helibase/heliport requirements (weight limits, soft bags) and standard check-in procedures.

Do you help with documentation (OK to Board/passports)?

Yes. Support with “OK to Board” procedures and transporting passports to Border Guard for checks.

What are your billing terms?

Consolidated invoicing, deferred payment terms, and multi-currency settlements (PLN, EUR, USD).

Do you provide transport for seafarers’ families?

Yes. Private transfers for families and assistance with obtaining port passes.

Is Wi-Fi available in the vehicles?

Yes, free onboard Wi-Fi for passengers.

Is the service available on holidays?

Yes. We operate 24/7, 365 days a year.

Transport of Sailors and Crews

Seafarers' Transport

Maritime Crew Transfers: Professional Transport Services with Rabbit-Trans Poland

In maritime operations, crew rotations require meticulous planning, punctual execution and an in-depth understanding of port procedures.

At Rabbit-Trans Poland, we prioritise reliability, exceptional service standards and the flexibility to adapt to the dynamic requirements of the maritime sector.

We deliver dedicated private transfers for seafarers and offshore personnel on behalf of shipowners, port agencies and crewing companies.

As a trusted provider, we guarantee that your crew reaches the vessel safely, comfortably and precisely on schedule.

The Crucial Role of Passenger Transfers in Crew Rotations - Ground Travel as the Backbone of Maritime Operations

Seamless ground travel forms the absolute foundation of every successful crew rotation. A single delay on the road can disrupt port schedules and trigger costly operational downtime.

This is why Rabbit-Trans Poland prioritises meticulous planning, deep industry experience and continuous route monitoring.

We take the stress out of overall travel management. Partnering with us ensures your crew rotations run smoothly and efficiently, making ground travel the most effortless part of your entire operation.

Order Seafarers' Transport

Why Punctuality and Precise Planning Matter in Maritime Travel

Time translates directly to revenue in maritime operations. A ground transfer delay risks missed berthing windows or cancelled crew flights, triggering substantial and avoidable expenses for shipowners.

This is why our team monitors flight statuses and vessel positions (ETA) round the clock, 365 days a year. We dynamically adjust pick-up times to match real-time operational shifts at ports and airports.

As a result, we eliminate costly operational downtime and ensure a smooth, stress-free sign-on and sign-off process.

Partnering with Port Agencies and Shipowners: Acting as a Seamless Extension of Your Port Operations

We act as a seamless extension of your port team. We possess in-depth knowledge of maritime documentation, including Crew Lists and Letters of Guarantee, and thoroughly understand the operational needs of the maritime sector.

Choosing Rabbit-Trans Poland gives you real-time transfer tracking and complete operational transparency.

We maintain clear, direct communication from the initial airport pick-up through to the final confirmation of your crew member stepping safely onto the gangway.

Crew Transfers to Ports and Airports: Comprehensive Last-Mile Transfer Services

We deliver end-to-end transfer services at both ends of a seafarer's journey, seamlessly connecting ground travel with strict port security regulations and tight airline schedules.

With our industry expertise and operational readiness, crewing agencies and shipping lines never have to worry about the last mile. Partnering with us guarantees that your passengers and their luggage remain in professional hands every step of the way.

Seaport Transfers Across Poland and Europe Featuring Our Signature Gangway Service

Dedicated private transfers directly to the vessel's side. We deliver tailored transfer services connecting crewing agencies with major seaports across Poland and Europe.

We regularly serve key maritime hubs including:

Ports in Poland: Gdańsk (including Naftoport and Baltic Hub / DCT), Gdynia (BCT, GCT), Szczecin, Police and Świnoujście
Ports in Europe: Hamburg, Rostock, Bremerhaven, Rotterdam and Antwerp.

Gangway Service: Directly to the Ship's Steps

Our professional chauffeurs hold permanent port passes (ISPS) and security clearances for restricted access zones. This enables us to provide a full Gangway Service, carrying seafarers and their heavy luggage directly to the vessel's gangway.

This removes the need to walk through busy industrial terminals, ensuring a smooth, effortless handover with zero gate delays.

Punctual Airport Transfers with Complete Meet & Greet Support

Aligning ground travel with flight departure schedules forms the core of our daily operations.

We provide tailored airport transfers for seafarers:

Tricity: Gdańsk Lech Wałęsa Airport (GDN)
Central Poland: Warsaw Chopin Airport (WAW) and Warsaw Modlin Airport (WMI)
Western Poland and Germany: Szczecin-Goleniów Airport (SZZ) and Berlin Brandenburg Airport (BER).

Our standard service includes complete Meet & Greet support. A professional driver always greets your crew in the arrivals hall holding a clearly printed sign with their name or vessel name, actively assisting with luggage loading.

We schedule every route to allow ample time for check-in procedures, ensuring seafarers reach their departure gates calmly and without delay.

The best taxi for sailors, service technicians and wind farm workers

Flexibility and Transfer Quality: Adapting to Unpredictable Maritime Conditions

The maritime sector demands a level of adaptability that standard taxi companies or ordinary transport providers simply cannot deliver. Sudden storms, dense fog or cargo delays are routine occurrences in port operations.

We are at your disposal round the clock, ready to respond immediately to sudden schedule changes and guarantee modern, reliable vehicles even during unexpected disruptions.

When transferring crew to helipads, we strictly observe all check-in procedures, fully aware that helicopter flights leave no room for delays.

We also manage demanding international transfers, such as journeys for Ukrainian seafarers to Western European ports, ensuring regular breaks and efficient route planning throughout the trip.

How Our Door-to-Door Transfers Work for Seafarers

We deliver end-to-end journeys following a true door-to-door model, which in maritime terms means directly from the gangway to the home address.

We collect crew members from their doorstep anywhere in the country and take them directly to their destination port.

This approach removes the burden of arranging complex connections, hotel bookings or local travel options from port agencies.

We take complete responsibility for overall travel management across the entire journey.

Passenger Comfort and Safety for Seafarer and Offshore Transfers

Travel connected with demanding multi-month contracts calls for restful, premium conditions on the road.

Fatigued crew members pose a direct risk to vessel safety, which is why we prioritise their comfort and recovery while on land.

A modern vehicle fleet for long-distance journeys: Seafarers typically travel with substantial baggage, often weighing 40 to 50 kg per person.
- Our fleet features modern estate cars, MPVs and spacious 8-seater minibuses designed with generous luggage capacity.
- Every vehicle comes equipped with air conditioning and complimentary Wi-Fi, allowing crew members to connect with their families immediately upon disembarking.

Highly qualified drivers: We employ experienced professional chauffeurs who possess in-depth knowledge of complex terminal layouts, including Baltic Hub, BCT and Naftoport, as well as strict ISPS security protocols.
- Our drivers speak fluent English, ensuring seamless communication for international crews.

Individual and Group Crew Transfers: Bespoke Private Travel Solutions

Whether you require direct transfers for a single officer or complete crew rotations, we tailor our passenger fleet to optimize cost and travel time.

Personalised transfers for seafarers and officers: For Captains, Chief Engineers, Superintendents and Surveyors, we offer executive transfers designed to premium standards.
- We guarantee complete discretion alongside quiet, comfortable surroundings suitable for working on the move. Upon request, we arrange additional stops such as visits to occupational health specialists, currency exchanges or retail stores.
Group crew transfers by MPV and minibus: For full crew rotations, we provide spacious 8-seater vans and minibuses accommodating up to 20 passengers.
- These vehicles comfortably carry entire groups alongside oversized luggage and specialist equipment, significantly reducing overall travel expenses for shipowners.

Corporate B2B Partnerships for Shipping Agencies and Shipowners - Transparent Billing and International Compliance

We fully understand the financial frameworks governing global shipping operations. Our corporate B2B payment structures are specifically designed to meet industry requirements, easing the administrative workload for accounting departments.

Tailored arrangements for shipping agencies and crewing companies: We offer consolidated invoicing, extended payment terms and flexible multi-currency billing in PLN, EUR and USD matching shipowners' financial accounts.
Crew transfer services compliant with MLC 2006: Our passenger transfer services strictly align with Maritime Labour Convention (MLC 2006) standards regarding seafarer travel and repatriation, ensuring complete regulatory compliance and superior welfare standards.
Specialised offshore sector operations: We possess extensive experience serving the Oil & Gas and offshore wind energy sectors. Our professional chauffeurs thoroughly understand helipad transfer requirements, including restrictions on hard-shell luggage and strict weight limits, delivering seamless transfers to drilling rigs and installation vessels.

Additional Destination Support and Specialised Transfer Services: Operational and Family Welfare Solutions

Our transfer services extend beyond standard professional procedures to encompass personal and administrative requirements, which form an essential part of every seafarer's routine.

Passenger transfers for seafarers' families: We arrange comfortable private transfers for families visiting relatives during port calls.
- We manage every administrative detail required for visitor registration and security pre-clearance at port entry gates.
Visas, border control and immigration support: We reduce administrative burdens for Shipmasters and Port Agents during border procedures.
- Our drivers assist with visa processing, document delivery to Border Guard authorities, including face checks, and the efficient execution of OK to Board procedures for non-Schengen crew members.

FAQ – Frequently Asked Questions: Seafarer Transport & Crew Change Logistics

Below you will find specific answers regarding procedures, fleet, and cooperation rules in maritime transport. This is a knowledge compendium for operational departments and port agents.

Who is this transport offer for?: We provide B2B services for Shipowners, Shipping Agencies, Crewing companies, and the Offshore sector.
Do you handle international transport?: Yes, we provide transfers from airports and seafarers' homes to all key ports in Poland and Western Europe (e.g., Hamburg, Rotterdam).
Do drivers have port access permits?: Yes, our drivers hold permanent passes and ISPS authorizations, enabling "Gangway Service" directly to the ship's side.
What vehicles are in your fleet?: We operate Estates (Station Wagons), Vans, and Buses (up to 20 seats), all equipped with expanded luggage space and air conditioning.
How much luggage can one seafarer bring?: Our vehicles are adapted for large amounts of gear; we standardly account for 40–50 kg of luggage per person.
Do the drivers speak English?: Yes, communicative English is a standard requirement for our drivers to facilitate the handling of international crews.
How do you react to ship or flight delays?: Our operations office monitors vessel ETAs and flight statuses 24/7, dynamically adjusting pickup times without charging unnecessary standby fees.
Do you offer premium transport for officers?: Yes, we provide VIP/Business transfers for Captains and Officers, including the option for additional stops (e.g., medical appointments, shopping).
Do you handle crew changes for offshore platforms?: Yes, we are familiar with the specific requirements of helicopter terminals (weight limits, soft bags) and strictly adhere to check-in windows.
Do you assist with visa matters?: Our drivers assist with "OK to Board" procedures and the transport of passports to the Border Guard (face-checks).
What are the financial settlement terms?: We offer collective invoicing, deferred payment terms, and multi-currency settlements (PLN, EUR, USD) in accordance with Disbursement Account requirements.
Is transport for seafarers' families possible?: Yes, we organize private transfers for families and provide support in obtaining port entry passes.
Is there internet access in the vehicles?: Yes, we provide passengers with free Wi-Fi, allowing them to contact loved ones as soon as they enter the vehicle.
Which airports do you serve most often?: We run transfers to and from airports in Gdańsk (GDN), Warsaw (WAW/WMI), Berlin (BER), and Szczecin (SZZ).
Is the service available on holidays?: Yes, our office and fleet operate continuously: 24 hours a day, 365 days a year.