Taxi in India: A Guide to City and Intercity Transport Options
- Damian Brzeski
- Jun 4
- 15 min read
Can you trust taxis in India? Or is it better to choose a tuk-tuk, an app or… a Mercedes with a driver?
Indian transport is more than just getting from A to B – it is a daily art of choosing between tradition and modernity. From the noisy streets of Bombay to the quiet avenues of Agra, the taxi market surprises with its diversity and pace of development.
If you're planning a trip to India, this guide will help you understand which transport options are safe, comfortable and worth the money - and why not every yellow and black taxi is a good choice.
What does an average taxi in India look like?
The taxi market in India is an area of the economy with impressive dynamics. In 2025, its value is estimated at $20.61 billion , and forecasts indicate further, significant growth.
A compound annual growth rate (CAGR) of 13.55% is predicted for the years 2025-2033. This is a testament to the extraordinary potential of this sector.
Factors driving the growth of the Indian taxi market
What is behind such dynamic development? The key factors are primarily intensive urbanization, which concentrates the population in cities, and the systematic increase in citizens' disposable income.
The widespread access to smartphones and the Internet also has a significant impact, which naturally promotes the development of online booking platforms.
The growth of the Indian middle class and the increasing demand for convenient and affordable transportation options are contributing significantly to the expansion of this sector.
The market is characterized by moderate concentration, with dominant players such as Ola Cabs and Uber holding significant shares, especially in the ride-hailing segment.
Despite challenges such as regulatory barriers, infrastructure constraints and fuel price volatility, the long-term outlook for taxis in India remains overwhelmingly positive.
Characteristics of a typical taxi in India
If you’re wondering what the average taxi in India looks like, it’s usually a sedan or hatchback, optimized for heavy city traffic.
The most common car models used by operators include vehicles such as Maruti Suzuki Dzire, Toyota Etios, Maruti Suzuki Ertiga, as well as the well-known Toyota Innova and Tata Indica.
It is worth knowing that there are both air-conditioned and non-air-conditioned taxis available. The newer and more luxurious vehicles are often referred to by locals as “ White Taxis.”
Signage and specifics of Indian taxis
The signage system forlocal taxis in India varies and depends on the particular state.
For example, in Delhi and Maharashtra, yellow and black are the predominant colours, while in West Bengal, taxis are typically yellow with a distinctive blue stripe.
Private operators, such as Meru Cabs or Carzonrent , may have their own livery, but all commercial vehicles must be properly registered.
You can recognize them by their yellow license plates with black numbers and text, which makes it easier to collect taxes and tolls.
Importantly, Delhi stands out among other cities in India by being the only city where taxis operate solely on compressed natural gas (CNG) or electricity, a significant step toward promoting greener modes of transport .
For travelers planning to travel around India, it is worth considering booking transport in advance. Platforms such as Kiwitaxi offer a wide range of services, guaranteeing a suitable means of transport and a comfortable journey.
Do you already know which means of transport you will choose for your Indian adventure?
How Taxis Work in India
The operation of taxis in India is very diverse, offering both a variety of vehicle types and advanced technological solutions.
Types of taxis and their availability in cities
There are several types of taxis available in India:
Traditional Taxis (Street/Railway) : You can hail these local taxis right on the street – this is a popular method, especially in big cities like Kolkata and Mumbai. Alternatively, you can find them at designated taxi ranks, such as in Bengaluru.
Taxis booked online ("online cabs") : This is now the dominant form of transportation. With the widespread use of smartphones and the internet, booking a taxi has become incredibly easy via mobile apps or websites. Platforms like Uber , Ola Cabs , Meru Cabs , and Fasttrack Taxi App allow for easy price comparison, real-time ride tracking, and secure payments.
Ride-sharing services : Increasingly popular, especially among budget-conscious travelers, this is a great option if you want to cut travel costs.
Luxury transport options : If you value comfort and certainty, services like Kiwitaxi offer pre-booked transport, often with the option of choosing more exclusive vehicles. Here you can find cars like the Toyota Fortuner , Mercedes S-class , Audi A6 , BMW 5 Series , Mercedes E-class , Mercedes V-class , Mercedes-Benz EQV , or the spacious KIA Carnival , Toyota Innova , Hyundai H1 or even a Luxury SUV . There are also larger vehicles available like the Transport Tempo traveller , Micro , Minibus 10PAX , Minibus 13PAX , Minibus 16PAX or Minibus 19PAX , ideal for groups.
The market is based mainly on online bookings and ride-hailing services, which ideally meet the spontaneous needs of travellers.
In large metropolitan cities like Mumbai, Delhi, Bangalore and Chennai, the demand for taxi services is the highest due to high population density, huge mobility needs and higher incomes.
Prices, negotiations and passenger safety – what to pay attention to?
In India, according to government regulations, every taxi should have a working taximeter. However, let's be honest, enforcement of this can be quite lax. You'll often come across taxis that don't have a taximeter at all, or one that's... broken.
In such cases, the price is set through negotiation between you and the driver. Also, remember that additional fees may be added to the agreed amount – for luggage, night travel or toll roads. The latter is covered by the passenger.
Sample Indian taxi prices:
Short city journeys (up to 5km): Local taxis can range from 100 to 250 Indian rupees (around 5-13 PLN). Uber or Ola Cabs will often be at the lower end of that range.
Airport to city centre rides: Depending on the city and distance, expect prices to be in the range of 400-800 rupees (around 20-40 PLN). For example, from Delhi airport to city centre, a taxi in India can cost around 500-700 rupees.
Intercity journeys: Here, prices are much higher and depend on the distance and class of the vehicle. For example, a trip from Delhi to Agra (about 200 km) by taxi can cost from 2,500 to 4,000 rupees (about PLN 125-200).
Tourist Traps and How to Avoid Them
Unfortunately, tourists in India are often subject to typical taxi scams. Drivers may take detours, claim the meter is broken, or simply make up reasons to inflate the price.
To avoid such unpleasantness, always have Google Maps at hand and monitor the route. It's your best friend!
It’s definitely best to book taxis in India through trusted apps like Uber or Ola Cabs , or through your hotel or a reputable travel agent like Kiwitaxi . Look for officially marked taxi ranks at airports, or use a prepaid service.
Always, but always, agree on a price up front before you start your journey, especially when dealing with traditional taxis or autorickshaws. Be firm but polite in your negotiations – that’s the key to success!
Safety first!
Personal safety is extremely important. It is recommended to avoid traveling alone, especially at night, and not share taxis with strangers unless it is a reputable rideshare service.
Always keep your personal belongings secure and within sight.
If you use a taxi ordering app , always verify the driver and vehicle details (photo, license plate number) with what the app provides.
This is essential! Many apps also offer safety features, such as sharing your location with trusted contacts or emergency buttons. Use them for your own comfort and peace of mind.
It is worth remembering that safe and comfortable appropriate means of transport is within reach if you just follow these few simple rules. What are your experiences with traveling in exotic countries?
Types of Vehicles and Additional Services in Indian Taxis
The taxi market in India is truly astonishing in its diversity! You will find a whole range of vehicles and services to suit your needs – whether you are looking for an economical ride or luxurious comfort.
From Microcars to Luxury SUVs: The Vehicle Classes Available
Are you looking for something economical or perhaps true luxury? In India, you will find everything from small, agile microcars to spacious sedans and elegant SUVs.
This diversity makes it easy to choose the right means of transport for your budget and preferences.
What’s more, new and interesting means of transport are also appearing on the streets, such as motorcycle taxis – ideal for quick travel by individuals, often at a lower price. And if you’re travelling with a larger group, you can use the services of vans.
Another interesting fact is the growing popularity of electric vehicles, which are making transport in India increasingly eco-friendly.
Examples of the types of vehicles you may encounter or order include:
Economy: Tata Indica, Suzuki Dzire
Standard: Toyota Etios, Toyota Innova
Luxury : Mercedes S-class , Audi A6 , BMW 5 Series , Mercedes E-class , Mercedes V-class , Mercedes-Benz EQV , Toyota Fortuner , Luxury SUV
For groups: KIA Carnival , Hyundai H1 , Transport Tempo traveller , Minibus 10PAX , Minibus 13PAX , Minibus 16PAX , Minibus 19PAX
Additional services: child seats, water, bus stops
If you decide to rent a car in India with a driver, especially through companies such as Kiwitaxi , Savaari Car Rentals , Carzonrent or Paylesstoursindia , you can count on additional amenities.
You often have the option of choosing vehicles with plenty of luggage space and, most importantly, with child seats (infant, toddler and booster seats).
Some companies offer them at no extra cost, provided that the number of passengers exceeds the number of seats selected. This is great news for families!
Chauffeur-driven services also give you a ton of flexibility when planning your route. You can add stops, explore lesser-known spots, and even adjust your travel plans on the fly – all without the stress!
However, remember that water is not standard in all taxis. It is always recommended to have your own bottle of water, especially on longer journeys or on hot days. It's a small thing, but it can save the day!
Taxi booking apps available in India
The taxi market in India is growing rapidly, with a plethora of apps that make travel easier. Here are the most popular ones:
Uber: One of the major players in the market that has adapted to Indian realities, such as introducing cash payments. You will find both standard vehicles and the option of autorickshaw travel.
Ola Cabs: A local giant, Uber’s main competitor, offering a wide range of services from economy to luxury. They focus on safety and convenience, and their Ola Share service promotes eco-friendly, shared local transportation .
Meru Cabs: A company that lets drivers set their own rates with a "True Marketplace" model, giving customers the ability to choose the best deal. Perfect for local and long-distance travel.
BluSmart: An innovative, 100% electric taxi service that guarantees no cancellations and punctuality. If you want an eco-friendly and reliable means of transport , this is the option for you.
Fasttrack Taxi App: A regional taxi service, especially popular in South India. It offers a wide fleet of vehicles for local, airport and intercity travel.
Kiwitaxi: A pre-booking service that often offers more luxurious vehicle options. This is a great choice if you’re planning your trip with comfort and confidence in mind.
As you can see, the choice is large and the transportation options are truly diverse!
Car rental with driver in India - comfort and convenience
Renting a car with a driver in India is an increasingly popular option, ideal for those who value comfort, convenience and safety.
It is often a better choice than traditional Indian taxis or standard apps, especially for longer routes, intercity travel or airport transfers.
When to choose a rental with a driver?
Choose this option when you want to:
Convenience: No navigation, no traffic jams, no parking. You can relax and your driver will pick you up right at your door.
Safety: Reputable providers provide vetted vehicles and drivers, often with GPS tracking systems.
Flexibility: You can freely plan your stops, discover new places and adjust your route without stress. It's perfect for multi-day trips or business trips.
This service is great for:
Airport Transfers: Punctual pickup and drop-off.
Intercity travel: A convenient alternative to other means of transport between cities.
Long distances: The comfort of a private vehicle at a reasonable price.
Family travel: Possibility to choose a larger vehicle (e.g. Toyota Innova , KIA Carnival , Minibus 10PAX , Transport Tempo traveller ) and child seats.
Popular Chauffeur Driven Car Rental Providers
There are three companies on the market, plus an additional premium option:
Savaari Car Rentals: Experienced operator with a wide range of local and long-distance services. Known for transparent, all-inclusive pricing and no hidden fees.
Carzonrent India Pvt Ltd: Focuses on personalized holiday packages and planned itineraries from major cities.
Gozo Cabs: Specialising in long distance intercity hire. Offering a "Best Price & Flexibility Guarantee" and wide coverage.
Kiwitaxi: Premium service specializing in individual transfers from airports and hotels. It guarantees a fixed, pre-defined price, safety (licensed drivers, new vehicles with air conditioning) and a meeting service with a plate. It also offers luxury vehicles such as Mercedes S-class or Luxury SUV .
By choosing a car rental with driver in India , you gain certainty, comfort and a personalized journey, which is crucial for tourists and business travelers. Do you already know which option to choose?
Alternatives to taxis: rickshaws and tuk-tuks
Indian public transport is a patchwork hodgepodge, with traditional and super affordable options like auto-rickshaws and rickshaws complementing India's modern taxis .
These alternatives are not just 'substitutes' but key parts of everyday life in India, especially over short distances and for those on a budget.
Moreover, the increasing number of electric autorickshaws is a sign that this traditional segment is moving towards sustainability!
Rickshaws as a traditional means of transport
Cycle rickshaws are a traditional and very affordable form of short-distance transport in India. They are three-wheeled vehicles powered by pedals, although some also have an electric motor to assist the driver.
You will find them in many Indian cities, especially for local transport within districts.
Fares are usually negotiated directly with the driver before the journey. These rickshaws can accommodate 1-2 passengers and, with either human or electric propulsion, offer a low-emission transport option. New cycle rickshaws cost around INR 11,500 to INR 105,000.
Tuk-tuks – a fast and cheap option in cities
Autorickshaws , commonly known as tuk-tuks , are motorized three-wheelers that are extremely popular and readily available in India. They are ideal for short distances and urban commuting.
They are available in various fuels: electric, diesel, petrol, CNG, dual fuel and LPG, which shows their versatility. Popular models include the Mahindra E Alfa Plus and the Bajaj RE E TEC 9.0.
Prices for new autorickshaws range from around INR 1 lakh to INR 4.50 lakh. Fares are usually negotiated, though apps like Uber and Ola Cabs that have integrated autorickshaws offer fixed prices.
Tuk-tuks typically seat a driver and three passengers. They are ideal for navigating congested city roads, reaching speeds of around 60 km/h, allowing them to maneuver efficiently in traffic.
Other local transport options
Apart from rickshaws and autorickshaws, there are other local means of transport available in India:
Motorcycle taxis: These vehicles, often yellow and black, are a fast and often cheaper option for single passengers. Prices are usually set in advance, with no meter. The driver is usually required to wear a helmet, but you, as a passenger, are not.
Shared taxis/vans: These operate on fixed routes, often lining up at designated points during peak hours. Passengers get in and wait until the taxi is full, making them a very economical option on specific routes. They are a good alternative to local buses for point-to-point travel and can be more cost-effective than a regular taxi when connecting public transport stops .
For tourists, understanding these alternatives is key to really getting a feel for the local culture and optimizing your trip for budget and distance. Remember, with rickshaws and autorickshaws, you often have to negotiate prices, so it’s worth knowing this before you start your trip!
Tips for tourists using transport in India
Getting around India is a fascinating adventure, but to be successful, it's worth having some knowledge about local transport.
How to choose the right means of transport when in India?
Choosing the right mode of transport in India depends on several things:
Distance:
For short journeys in the city, cycle rickshaws or tuk-tuks are ideal – they are economical and comfortable.
For longer urban or intercity commutes, taxis in India ordered through apps or renting a car with a driver in India are a better option .
Budget:
Cycle rickshaws are the cheapest option, auto rickshaws are affordable.
Apps offer different pricing tiers, from economy to premium.
Renting a car with a driver in India is more expensive, but offers much greater comfort and reliability on long journeys.
Comfort and safety:
Apps like Uber , Ola Cabs , BluSmart and chauffeur-driven services (e.g. Savaari Car Rentals , Gozo Cabs , Kiwitaxi ) typically offer improved comfort, air conditioning, and safety features (GPS, vetted drivers). Traditional local taxis can be less predictable.
Convenience:
Taxi booking apps offer instant booking and live tracking.
Pre-booked chauffeur-driven services guarantee door-to-door pickup and availability.
Traveler needs:
Families with children or elderly people will appreciate chauffeured services, which often offer child seats and the ability to adapt the route.
Moving Safely Around Indian Cities
Safety is key when travelling in India. Beware of common taxi scams: drivers may take detours, claim the meter is broken, or make up excuses to overcharge. Always use Google Maps to monitor your route!
It is recommended to book taxis in India through trusted apps ( Uber , Ola Cabs ), your hotel or a reputable travel agent. At airports, look for officially marked taxis or use prepaid services.
For traditional local taxis or autorickshaws , always agree on a price in advance of your journey. Be firm but polite in your negotiations.
For your safety, avoid travelling alone at night and do not share taxis with strangers unless it is a recognised ride-sharing service.
Always keep your belongings in plain sight. If you use an app, verify the driver and vehicle information with what the app provides, and use safety features like location sharing.
Other transportation apps useful for travel
The Indian app ecosystem is a treasure trove for travelers. They make logistics much easier and safer.
IRCTC Connect: The official all India train ticket booking app. It lets you check PNR status, book tickets and syncs with the website.
Red Bus: Leading online bus booking platform. Offers a wide range of operators, seat selection and cancellation/postponement options.
MakeMyTrip: One-stop booking app for flights, hotels, buses, taxis and trains. Provides security features and m-ticketing.
12Go Asia: A travel planning and booking platform for India and Asia, focusing on bus and train tickets. Helps you compare prices and schedules from different operators.
Remember that having a smartphone with internet access and knowledge of digital payment methods is essential when traveling in India!
Customs and practical tips for Indian taxi passengers
A good experience with Indian taxis is not only about logistics, but also about knowledge of local customs:
Greet with a smile: A simple "Hello" or "Namaste" always does the trick.
Clearly define your purpose: Provide the address in both English and the local language to avoid misunderstandings.
Respecting space: Be careful with your belongings and do not clutter the driver's space.
Negotiate respectfully: If you must negotiate price, do so respectfully.
Be patient in traffic: Indian traffic can be chaotic, so stay calm.
Avoid aggression: Resolve problems calmly and politely.
"Don't call us Bhaiya": Some drivers may perceive this word (brother) as disrespectful; they prefer to be addressed professionally.
Be punctual: Drivers appreciate it.
Keep your belongings safe: Keep valuables in plain sight and check the taxi thoroughly before exiting.
Express gratitude: A simple "Thank you" or "Dhanyavaad" (धन्यवाद) at the end of a journey is always appreciated.
Tips for drivers – when and how much to give
Tipping is not mandatory in India but is encouraged, especially in tourist areas where wages can be low.
Taxi drivers:
Longer trip: About 10% of the bill, especially if the driver helped with luggage.
Short route: Rounding the bill to the nearest significant amount (e.g. INR 50).
Suggested amounts: INR 20-50 for a smooth ride, INR 100-200 for airport taxi drivers with extra assistance.
Ride-sharing services (Uber/Ola): Tipping is optional, but INR 20-50 is appreciated for good service.
Payment Method: Always tip in Indian Rupees (INR). Avoid tipping in USD or EUR.
Service Fee: Check your bill – sometimes the service fee is already included.
Left-hand traffic and road hierarchy in India
Indian road traffic may seem chaotic, but it operates according to its own rules:
Left-hand traffic: India, like many other former British territories, drives on the left-hand side of the road.
Road hierarchy: There is an unwritten rule on Indian roads to give way, based on the size and "power" of the vehicle. In short: big gives way to cow, small gives way to big! Pedestrians come last, but beware - cows and buffaloes have absolute priority!
Driving culture: Expect the unexpected. Indian drivers are “programmed to overtake” and take up every available space, which creates a fluid, if chaotic, “flow” of traffic.
Horn Use: The horn is a fundamental communication tool – it is used to warn and signal presence, not just to express anger.
Lane Discipline: Often non-existent. Overtaking is common, even in difficult conditions.
For tourists, understanding this unique driving culture is key to managing expectations and ensuring safety.
This is why chauffeur-driven services or app-based taxis in India are so valuable – a local driver navigates this complex environment while you simply watch.
To sum up, what does the taxi transport market look like in the Indian subcontinent?
The Indian taxi market is a dynamic and fast-growing sector, combining tradition with modernity. Growing urbanization and ubiquitous smartphones are driving the dominance of ride-hailing platforms like Ola Cabs and Uber , which offer convenience and variety.
There are also specialist services such as BluSmart electric taxis and the regional Fasttrack Taxi App , as well as companies offering car hire with a driver in India such as Savaari Car Rentals , Carzonrent and Gozo Cabs .
For tourists, travelling in India is a mix of practicalities and cultural nuances. Using reputable mobile apps for booking taxis, trains and buses (e.g. IRCTC Connect , Red Bus , MakeMyTrip , 12Go Asia ) is key to a safe and efficient journey.
Chauffeur-driven car hire services in India provide comfort and predictability that is invaluable, especially on longer journeys.
Understanding Indian driving culture – the informal road hierarchy and ubiquitous use of honking – and practical tips for avoiding scams and tipping will significantly improve your experience.
Choosing your means of transport wisely and respecting local customs is a recipe for a smooth and enriching discovery of India.
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