Taxi Białystok – List of available companies, services, applications and fares
- Damian Brzeski
- 3 days ago
- 10 min read
Białystok, as a dynamically developing city, is bustling with life, and with it comes a growing range of available transport services.
On the streets here, traditional taxi companies compete with modern mobile apps, giving residents and tourists a huge choice.
Choosing the perfect transport depends on many factors, such as price, availability, type of service needed and preferred ordering method.
Our guide is a comprehensive overview of the taxi market in Białystok, which will help you make an informed decision that is best for you.
The most popular taxi companies in Białystok
You'll encounter a wide range of carriers on the streets of Białystok – from large, nationwide chains and global platforms to well-known local companies. Each has its own unique offerings and caters to a slightly different customer group.
iTaxi Białystok – individual and company rides
iTaxi is a nationwide network that places great emphasis on safety and high standards.
The company boasts a "Guarantee of Integrity" , which means that it only works with licensed drivers and the vehicles are regularly serviced.
In addition to standard individual journeys, iTaxi offers comprehensive services for companies , airport transfers , animal transport and the possibility of ordering larger BUS vehicles.
Orders can be placed by phone ( 737 737 737 ), via the website or using the mobile application.
My Taxi Białystok – cheap rides and additional services
Moja Taxi is a local corporation that positions itself as a provider of cheap services of high standard.
The company stands out for its extremely wide range of additional services , such as 24-hour shopping by phone , parcel and flower delivery , and safe transport of children to school .
Standard amenities in every taxi include a payment terminal , child seats, phone chargers, and free Wi-Fi . Orders are accepted by phone ( 733 401 401 ) or via the mobile app.
Uber Białystok – a global app with a local offer
Uber is an international technology platform that has undoubtedly revolutionized the transportation market.
In Białystok, it offers a wide range of ride options, including the standard UberX , the larger UberXL (up to 6 people), the upgraded Uber Comfort , and Uber Pets for those traveling with animals.
Uber's strength lies in its advanced app, which guarantees upfront pricing , allows cashless payments , and offers safety features like ride sharing. Uber's services are integrated with the food ordering platform Uber Eats , which also operates in Białystok.
Bolt Białystok – passenger and group rides
Bolt is Uber's main competitor, offering a very similar mobile app-based service model.
In Białystok, standard rides are available in the "Bolt" category and the "Protect" option with an additional protective cover in the vehicle.
Bolt is also actively developing micromobility services, offering electric scooter rentals in the city. The company also provides business services through Bolt Business .
Taxi Fixy Białystok – VIP and luggage transport
Taxi Fixy specializes in serving corporate clients and providing high-end services. Its offerings include VIP limousines , vans (for 6-9 passengers), and dedicated luggage taxis .
The company offers flexible business solutions, including cashless settlements with deferred payment terms. Orders can be placed via the app or by phone ( 800 111 111 ).
Lite Taxi Białystok – premium services and airport transfers
Lite Taxi and its associated brand Bi Taxi are innovative services that use technology to reduce travel costs.
Orders can be placed via the "LITE Taxi" mobile application or by calling 888 888 111 , where the order is accepted by an automatic robot dispatcher , immediately providing the price of the ride.
The company offers competitive, fixed prices for journeys to nearby towns, including popular tourist routes.
Apps for ordering a taxi in Białystok
Forget about nervously searching for a phone number and waiting on hold. The digital revolution has finally arrived in Białystok's taxi market.
Most companies, both global and local, offer dedicated mobile applications that make ordering rides much easier.
Are there any app-based taxis in Białystok?
Of course! There are many companies in Białystok that offer taxi bookings via mobile apps.
The most popular include global players such as Uber and Bolt , the nationwide iTaxi network, as well as local corporations such as Moja Taxi , Cooltura Taxi , Taxi Fixy and Lite Taxi .
App features: cashless payment and guaranteed price
Modern taxi apps offer a range of features that increase travel comfort and predictability:
Cashless payment: Most apps allow you to link a payment card, allowing for automatic settlement of the ride without the need for cash. Some apps, like iTaxi and LITE Taxi, also accept BLIK payments .
Guaranteed Price: Apps like Uber, Bolt, and LITE Taxi provide the final fare at the time of booking. This means you, as a passenger, know in advance how much you'll pay, regardless of the ride duration or traffic conditions. With iTaxi, this option is available as a "Ticket."
How to order a taxi online – step by step
The process of ordering a taxi via the app is very simple and intuitive:
Download and install the app of your chosen carrier from Google Play or the App Store.
Register an account by providing your details and preferred payment method.
Enter your destination address . The app will automatically locate your location as the pickup location.
Check the price (if the app offers a price guarantee) and select your ride option.
Confirm your order . The app will find the nearest driver and display their location on the map along with their estimated arrival time.
App comparison: iTaxi, Uber, Bolt, Fixy
Each app has its strengths. Uber and Bolt offer the most technologically advanced platforms with multiple ride options and dynamic pricing.
iTaxi focuses on safety and standards , directing its offer to more demanding customers and businesses.
Taxi Fixy , through its application, also allows you to order specialized services , such as VIP transport or vans, with a price guarantee.
Types of taxi services available in Białystok
Think a taxi is just a simple ride from point A to point B? Nothing could be further from the truth! The services offered by companies in Białystok are surprisingly broad and go beyond standard passenger transportation.
Individual and group trips (VAN, buses)
In addition to standard passenger cars, many companies offer vehicles for larger groups. Taxi Fixy offers vans for 6-9 people and larger buses.
iTaxi also allows you to book a minibus. Uber offers an UberXL option for groups of up to six people. Cooltura Taxi operates van/station wagon rides at no extra charge.
Corporate travel and corporate services
Most major players in the market have dedicated offerings for business customers. iTaxi, Uber, Bolt, and Taxi Fixy offer advanced platforms for managing business trips, enabling cashless billing and bulk invoicing. Local companies like Moja Taxi and Cooltura Taxi also provide services for businesses.
VIP, luggage and intercity transport
Premium services are available for clients with special needs. Taxi Fixy specializes in VIP transportation in luxury limousines.
The same company, as well as Cooltura Taxi, offer dedicated luggage taxis for transporting larger items.
Many companies, including Moja Taxi and Bi Taxi, provide intercity rides , often at fixed, promotional prices.
Transport to the airport and surrounding towns
Transfers to Warsaw airports (Okęcie and Modlin) are a very popular service. Moja Taxi offers a fixed price of 450 PLN for this route. Other carriers, such as Czajka TAXI, charge a similar fare of 450-550 PLN.
Companies such as Moja Taxi and Bi Taxi also have fixed rates in their price lists for trips to popular tourist destinations in the region, such as Supraśl or Wasilków .
Transporting children to school and other additional services
Local companies such as Moja Taxi and Cooltura Taxi offer a service to safely transport children to school .
They also offer unique services, such as shopping by phone and parcel and flower delivery . iTaxi also offers similar services (shopping with delivery).
Safety and quality of taxi services
Safety is an absolute priority when choosing a carrier. It's worth knowing that uniform regulations apply in Poland, governing the activities of all companies providing passenger transportation services.
Licensed drivers and service standards
Polish law is clear on this matter: every driver providing passenger transport services, regardless of whether he works for a traditional corporation or for a platform such as Uber or Bolt, must have a taxi license .
This requires, among other things, being at least 18 years of age, having a category B driving license, a clean criminal record, and no contraindications to practicing your profession. From 2024, all drivers, including foreigners, must use a Polish driving license .
Security features in mobile apps
Mobile apps have introduced additional tools to enhance passenger safety. Standard features include the ability to verify the driver's identity and vehicle details before commencing a ride.
Apps like Uber also offer the option to share your live route with loved ones and an integrated emergency button to quickly contact emergency services.
A proven taxi – how to choose a reliable company
To ensure a safe journey, it's best to choose companies with a well-established reputation. Always book transportation through official channels —an app, website, or dedicated phone number.
Before getting into the vehicle, it is worth checking whether it is correctly marked ("TAXI" lamp, city coat of arms, side number) and whether the vehicle and driver details match those received in the application.
Prices and fares for taxi rides in Białystok
How much does it actually cost? This is one of the key questions when choosing a taxi. Various pricing models operate in the Białystok market, from traditional taxi meters to dynamic pricing in apps.
What are taxi prices on the most popular routes?
City Ride: Uber estimates that the average cost of a 10-minute ride in Białystok is around 17 PLN .
Białystok – Supraśl: Moja Taxi offers a fixed price of PLN 49 (daytime), and Bi Taxi PLN 52 .
Białystok – Warsaw (airport) : Moja Taxi has a fixed rate of PLN 450 , while other carriers offer this service at prices ranging from PLN 450 to over PLN 1,000 for VIP transport.
How does the guaranteed fare work?
Guaranteed fares are becoming increasingly popular, and can be found in apps like Uber, Bolt, iTaxi (Ticket option), and LITE Taxi. This means passengers know the final fare before booking .
The price is calculated by an algorithm based on the distance, estimated travel time and current demand and does not change even if there are difficulties on the route, e.g. traffic jams.
Taxi service price list – what influences the cost
In the case of traditional corporations, the price of the ride consists of several elements:
Initial fee: Fixed amount for starting the course, in Białystok it ranges from approximately PLN 5 to PLN 9 .
Rate per kilometer: Depends on the tariff. Tariff 1 (daytime) is typically 2.30-2.60 PLN/km . Tariff 2 (night and holiday) is approximately 50% higher.
Parking fee: Charged for waiting time, approximately PLN 40-55 per hour .
Cheap taxi - how to find the best offer
To find the cheapest taxi , it's worth comparing offers from several companies . For short city trips, especially during rush hour, apps with guaranteed prices , like Uber or Bolt, can be the most cost-effective.
On longer, popular suburban routes, it is worth checking the price lists of companies offering fixed rates , e.g. Moja Taxi or Bi Taxi.
Frequently asked questions about taxis in Białystok
What are the best ways to order a taxi in Białystok? Modern taxi ordering in Białystok relies primarily on mobile apps. The most popular are Uber and Bolt . These apps allow you to quickly order a taxi ride and track the vehicle on a map. An alternative is to call a traditional taxi company .
Which app is better for ordering a ride: Uber or Bolt? Both platforms, Uber and Bolt , have their advantages. The Uber app offers a wide range of taxi ride options , including Uber Comfort and Uber Pets. Bolt rides, on the other hand, often tempt with competitive prices. Many users in Białystok have both apps to compare taxi fares instantly. Both Uber and Bolt are leading passenger transportation options in Poland.
How exactly does the app-based taxi ordering system work? The modern taxi ordering system , used by Uber and Bolt , makes it easy for customers to request a ride . After entering their destination, the Uber (or Bolt ) app instantly calculates the price and finds the nearest driver. This significantly streamlines the entire process compared to calling the dispatch center, which many taxi companies have.
Can I book a taxi online in advance? Yes, it's a very useful feature. Both the Uber and Bolt apps allow you to book a taxi online for a specific day and time. This car service is ideal for planning a trip to the train station or airport, for example.
What determines the final cost of a taxi ride in Białystok? The cost of a taxi ride depends on the company you choose. With Uber and Bolt , the price is dynamic and depends on demand and the length of the route, but you learn the price beforehand. Traditional taxi companies charge a starting fee and a metered rate per kilometer, which is typical for standard taxi rides .
Are taxi rides safe? Yes. Crucial to safety is the fact that in Poland, everyone transporting passengers must have the appropriate licenses. This means that every Uber and Bolt driver is a licensed taxi driver . By choosing a well-known brand, you can count on a safe ride .
How has the development of taxi services changed the market in Białystok? Taxi services have experienced tremendous growth in recent years. As taxi services became increasingly popular thanks to apps, the number of taxis increased significantly. The entry of Uber and Bolt into the market has made the entire taxi industry in Białystok more competitive and modern.
What non-standard taxi services are available? The range is extensive. In addition to standard taxi rides , services are available for individual clients and businesses . You can order vans for larger groups, luxury limousines, and even small package transport. Such taxi services are offered by companies such as iTaxi and several local companies.
In addition to global brands, are there local companies like Jaga Taxi or Ele Taxi operating here? Absolutely. Although taxi services provided by Uber and Bolt are extremely popular, well-known local companies like Jaga Taxi and Ele Taxi still operate in Białystok . They constitute an important part of the market and often rely on regular customers and telephone taxi bookings.
What is Bolt Business and who is it for? Bolt Business is a special platform from Bolt designed for businesses. It allows you to manage employee rides, offering bulk invoicing and simplified billing for company taxi rides . It's a great solution that complements Bolt's standard offering.
How do taxi drivers collaborate with various platforms? The modern taxi driver collaboration model is flexible. Many drivers work simultaneously for multiple apps (e.g., Uber , Bolt ) and a local corporation to maximize profits. This is a common practice in the Polish taxi industry.
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